Dentist in North Harrow, London

Imperial Dental Care
13 The Broadwalk, Pinner Road
North Harrow HA2 6ED

Reviews

Written Reviews

Imperial Dental Care Reviewed by Simal Raicha on Went for my regular dental appointment. The hygienist was thorough to explain to me all the steps they were going to take for the treatment. This was done without any rush and patiently. As a patient this made me feel important as was being told exactly what the procedure will be after showing on their computer - very high-tech. Overall it was very professional and thorugh treatment received and highly recommend them to everyone that wants dental treatment with experts

Simal Raicha
Rating: 5
Imperial Dental Care Reviewed by Laura N. on I needed an emergency appointment due to a very achy tooth.I've got an appointment the same day, every one was very kind and Professional!The treatment was done in No Time and the consultation great regarding to treatment options due to 6 months pregnancy.Thanks alot!

Laura N.
Rating: 5
Imperial Dental Care Reviewed by Arun on After a fair amount of research I went to these Dentists for the first time in 20 years and was very impressed by their service and effectiveness of treatment. This visit subsequently resulted in 3 teeth being extracted (1 wisdom tooth, and 2 front teeth) which was carried out with local aesthetic and therefore with zero pain, and a denture being fitted. The Dentists were very empathetic and professional in their approach and walked me through all my options including the most cost effective one. I highly recommend them!

Arun
Rating: 5
Imperial Dental Care Reviewed by Anonymous on The practice is well run, you know you are in a professional environment from the moment you step in, and the staff, from reception to the hygienist and dentists are just great, informative, helpful and supportive...

Anonymous
Rating: 5
Imperial Dental Care Reviewed by Chris on All the staff were very professional and friendly. The dentist who dealt with me was attentive, listened to my concerns, put me at ease and is an absolute credit to your practice. I will recommend the practice, especially to those who may be nervous or have previously had a negative experience visiting the dentist.

Chris
Rating: 5
Imperial Dental Care Reviewed by Mistry on The dentist I saw was very professional and caring. This is the first dentist who has given me all possible options for my benefit and the dentist benefit. Surgery is very clean and the staff are very professional and friendly. Will come back to see them and recommended this dentist to all my family. Very impressed.

Mistry
Rating: 5
Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on Professional and friendly
I have had horrendous problems with my teeth. I had amazing treatment at this surgery. Would definitely recommend!

Anonymous
Rating: 5

Imperial Dental Care replied
Thank you for your comments, it helps our team spirit and encourages us to perform even better.

Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on Best practice I have been to
I have been to other practices but Imperial Dental Care is the best practice I have ever been to. the staff/ reception are very welcoming and very pleased with the dentists and the hygienist. they explained everything in deep details and also one of the practices where dentist and staff actually listen to patient views. will recommend to anyone I know...

Anonymous
Rating: 5

Imperial Dental Care replied
our focus has always been to focus on the patient and their care path way, we are learning everyday and your comments help our team to maintain and improve our standards.

Mrs (Dr) Sonal Ketkar Reviewed by Dee on Amazing dentist
I have had really helpful and unbiased advice for necessary work and my dentist has been outstanding in all respects. I would say this is the best NHS dentist I have come across and very clean and modern. The ground floor staff could be a little more friendly, but otherwise very satisfied...

Dee
Rating: 5

Imperial Dental Care replied
Thank you for your constructive comments. Our reception staff are the first point of contact and we shall take your comments on board at our next staff meeting. As providers we are sending some of the reception staff on patient management courses and hopefully improve the patient- reception interaction.

Mrs (Dr) Sonal Ketkar Reviewed by Agnieszka Kaminska on Excellent service provided
I have been with this dental clinic for few years. I am so pleased I finally found such a professional dentist - who is one of the best dentist I have ever gone to. They are very polite, friendly, professional and always explain everything clearly and answer all questions patiently. I have recommended them to few people already and am going to recommend them further.

Thank you for being mine and my family and friends' dentist. Your kindness, professionalism and positiveness are always very appreciated.

Agnieszka Kaminska
Rating: 5

Imperial Dental Care replied
Thank you for your encouraging words, please let us know if our service lacks in any of your future dental treatment.

Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on Excellent service
I have recently joined this surgery after moving from nearby Rayners Lane. In comparison, this surgery and the service I received has been fantastic. The dentist who has been treating me is fantastic - they are polite, professional, explains things clearly to me before the procedure and during the procedure, provided me with enough information from which I could make my decisions as to the treatment I wanted to receive and even gave me a courtesy call the day after I had received my treatment to see how I was doing. I have never had such great service from a dentist before - or from any other industry really.

The surgery is new and clean and therefore modern. It is conveniently located. Although they are just across the road from my first ever dentist, I will be sticking with them! The reception staff are friendly too - which is a rare find these days.

I would highly recommend this surgery.

Anonymous
Rating: 5

Imperial Dental Care replied
It is comments like this that strive us to perform even better, we have been committed to the NHS for over 20 years and try and treat every patient with the due respect and dignity that we would expect. There is always room for improvement so please feel free if we have a void in any aspect of our service.

Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on Excellent
What I liked
The practice is very clean and the staff are very professional. My children are registered here and feel very relaxed about coming here and getting fillings and other treatments done because the dentists are very good with children. My 5yr old daughter was using the dentist chair as a slide and started playing and I thought they would get annoyed with her but they were fine and i did stop her myself obviously!! Also the dentists explain everything clearly before they carry out any treatments and always ask you if you have any concerns and questions.

What could have been improved
I can't think of anything that needs to improve because the service was very good, the only thing i would say is maybe they could provide some extra chairs in the waiting area upstairs as currently there aren't enough.

Any other comments
I would definitely recommend this practice to others!!

Anonymous
Rating: 5

Imperial Dental Care replied
No one likes coming to the dentist and we believe that if children have a comfortable and child friendly approach it will instil confidence for any future treatment that they might need, if they are dentally aware it means a healthier mouth and a fast and pleasant dental visit. This gives us job satisfaction as we are constantly treating patients with dental anxieties and phobias which have often originated from their child hood. Thank you for your positive comments.

Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on Exceptional
What I liked
First NHS dentist I've been with and very impressed. Lovely practice and the staff are all very friendly. The best dentist I've been to yet. Highly recommended

Anonymous
Rating: 5
Mrs (Dr) Sonal Ketkar Reviewed by Anonymous on One of the best practice i have ever been to.
What I liked
The practice as a whole, it is clean, the reception staff are welcoming and very helpful. The dentist assistants are friendly and make feel at hone and most of all i liked the surgery as it was very clean. The dentists are amazing. Would recommend it to everyone.

What could have been improved
Can't think of anything as there service was excellent. They have a large waiting area with a flat screen TV which i could watch whilst waiting. Clean. Amazing. Basically nothing needs improvement

Anonymous
Rating: 5
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